I'm Getting a Message that says I am "Locked Out"?
1. A 'Lock Out' can occur after multiple failed log in attempts.
2. Regardless of what caused the Lock Out, your manager or Velocify Administrator can reset your password. This will allow you back in the system.
3. Please note that for security Velocify Support cannot reset user's passwords or address Lock Out issues. All managerial functions regarding user actress must be addressed by whoever is delegated this task within your organization.