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Dial-IQ: List of Dialer Window Call Status Messages

 

  DialerMilestones 

  DialerStatuses

  Text displayed in Dial-IQ Action Window

1

Connecting

Initializing

Connecting (xxx) xxx-xxxx… Initializing

2

Connecting

Source Ringing, Source Connected, Destination Ringing, Destination Connected

Connecting (xxx) xxx-xxxx

3

Connected

ConversationEstablished

Connected (xxx) xxx-xxxx

4

Cancelled

SourceCanceled

Cancelled (xxx) xxx-xxxx.

5

Cancelled

DisconnectedError

An error occurred connecting to dialed phone number. Please try again

6

Disconnected

SourceNoAnswer

Disconnected (xxx) xxx-xxxx. No answer from your phone number

7

Disconnected

Disconnected

Disconnected (xxx) xxx-xxxx.

 

Note: Call Status indicates ‘Disconnected’ due to one of the following scenarios

1) When Dial-IQ is unable to detect if the user or lead ended the call.

2) When the call is automatically disconnected if not connected/answered within  30 seconds

3) When the leads phone number is no longer in service or disconnected and no response is available from the provider of dialed phone number.

8

Disconnected

 SourceDisconnected

Disconnected (xxx) xxx-xxxx. You Disconnected

9

Disconnected

DestinationDisconnected

Disconnected (xxx) xxx-xxxx. Lead Disconnected

10

Error

DestinationInvalid

The dialed phone number (xxx-xxx-xxxx) is invalid

11

Error

DestinationNo Answer

The dialed phone number (xxx-xxx-xxxx) did not answer

12

Error

DestinationBusy

The dialed phone number(xxx-xxx-xxxx)  is busy

13

Error

SourceInvalid

Your phone number is not a valid number

14

Error

SourceBusy

Your phone number is busy

15

Error

UnknownFailure

An error occurred connecting to dialed phone number. Please try again

16

Error

Error

An error occurred connecting to dialed phone number. Please try again

17

Error

Unknown

An error occurred connecting to dialed phone number. Please try again

18

 

End current call? Yes No

You are currently connected. Do you want to end current call? Yes No

19

 

User session has expired <Day>< Date>

< Timezone>

You login session has expired. Please login again.

 

 

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