User Reports give administrators insight into the performance of their users. Below is a brief description of each report and a link to a support portal article which gives more information about the report.
Contact Ratio Summary - The Contact Ratio Summary provides information about your contact ratios. Contact Ratio is simply the percentage of total leads that have been contacted by a user.
Time Between Actions - The Time between Actions report provides information about how long it takes for your users to contact and take an action on your leads.
Nip in the Bud - The Nip in the Bud report provides real-time visibility of the leads in your pipeline that have not been acted upon in a timely fashion.
User Activity Summary - The User Activity Summary provides information about the status of your leads within each of your users' pipelines.