Hours of Service:
Monday - Friday, 6:00 AM - 6:00 PM Pacific Time, excluding Velocify holidays. We notify client admins via email and on our phone system if service will be limited during these times.
****Memorial Day****Monday May 29th****
Velocify will be closed on Monday May 29th in observance of Memorial day.
Velocify will resume normal business hours on May 30th.
How to Find Answers:
1) Visit this site (Help & Support) and select where to explore and learn.
2) Search for information using the search feature near the top of each page.
3) Please bookmark our Now Trending page for fast access to important information about our systems.
How to Contact Us:
Urgent issues: Contact us by phone.
Non-urgent issues: Contact us by phone or email.
Email: firstname.lastname@example.org for Pulse, email@example.com for LeadManager, Dial-IQ, and other support needs.
If you are unable to find the information you are looking for by searching our support site, please contact us directly! We look forward to working with you.