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RCA - GetReportResults API call error - 8/16/2017

(All times Pacific Daylight Time)

 

8/16 11:30 am - 8/17 2:30 pm

 

Type: LeadManager

 

 

SUMMARY:

 

  • Some clients reported GetReportResults API calls without template values returned an Error and calls could not be completed.

 

DETAILS:

 

  • A defect in this API call caused the error when the submitted XML body was missing <templateValues>.

 

CORRECTIVE ACTION:

 

  • Engineering and quality assurance teams documented this defect and applied a hotfix. New automated tests were added to the regression suite to verify this use case in future releases.
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