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RCA - GetReportResults API call error - 8/16/2017

(All times Pacific Daylight Time)

 

8/16 11:30 am - 8/17 2:30 pm

 

Type: LeadManager

 

Summary

 

Some clients reported GetReportResults API calls without template values returned an Error and calls could not be completed.

 

Details

 

A defect in this API call caused the error when the submitted XML body was missing <templateValues>.

 

Corrective Action

 

Engineering and quality assurance teams documented this defect and applied a hotfix. New automated tests were added to the regression suite to verify this use case in future releases.

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