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RCA - Client custom reports not parsing properly - 8/28/2017

(All times Pacific Daylight Time)

 

8/28 2:15 pm - 8/30 1:49 pm

 

Type: LeadManager

 

Summary

 

Some clients reported their custom built reports were substituting x0020 in place of spaces in column names.

 

Details

 

A defect was identified which began causing this value to populate where spaces were present.

 

Corrective Action

 

Engineering and quality assurance teams documented this defect and applied a hotfix. New automated tests were added to the regression suite to verify this use case in future releases.

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