TOPICS COVERED IN THIS ARTICLE:
- Helping user login for the first time
- Helping user who are locked or forgot password
- Administrator Account
STEP BY STEP INSTRUCTIONS:
Helping user log into Velocify the first time:
- Add User - Click herefor step-by-step instructions.
- Provide Username and password to new user.
- By default, PASSWORD IS SET TO: 1234
Helping users who are locked out or forgot password:
- Navigate to the 'Manager Users' page
- Click 'Options' on the appropriate user row, then choose 'Change Password'.
- Create a new password
Note: Creating a new password will reset any locked account and allow the user to login