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LeadManager: Statuses And Actions: Creating Required Calendar Events    

 

TOPICS COVERED IN THIS ARTICLE:

  • Required Calendar Events for Actions

 

 

 

ENVIRONMENT:

  • LeadManager – Advanced Edition only

 

 

 

 

STEP BY STEP ISTRUCTIONS:

 

 

 

Required Calendar Events for Actions

 

Taking actions and setting Calendar Events are commonly done in tandem when working leads in Velocify LeadManager™. In customizing your workflow it is now possible in LeadManager to configure an action to require that a Calendar Event be scheduled. This can streamline workflow in two main ways.

 

  • By helping prevent leads from falling through the cracks as a result of a users forgetting to schedule Calendar Events
  • By dynamically adding the Add Calendar Event form to the View Logs/Take Action dialog when an action that requires a Calendar Event is selected Administrator

 

These are the steps an Administrator takes to configure an existing action to require a Calendar Event

 

 

  1. Go to Menu>Administration>Manage Actions

 

 required_calendar_events1.jpg

 

  1. Click Edit to go to the Add/Edit Action page

 

 required_calendar_events2.jpg

 

 

  1. Check the Calendar Event Required checkbox
  2. Click Submit to apply the change

 

 required_calendar_events3.jpg

 

 

 

 

 

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