Standard Reports: User Reports

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User Reports

User Reports give administrators insight into the performance of their users. Below is a brief description of each report and a link to a support portal article which gives more information about the report.

Contact Ratio Summary - The Contact Ratio Summary provides information about your contact ratios. Contact Ratio is simply the percentage of total leads that have been contacted by a user.

Time Between Actions - The Time between Actions report provides information about how long it takes for your users to contact and take an action on your leads.

Nip in the Bud - The Nip in the Bud report provides real-time visibility of the leads in your pipeline that have not been acted upon in a timely fashion.

User Activity Summary - The User Activity Summary provides information about the status of your leads within each of your users' pipelines.


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