Dial-IQ 2.4 Release Notes

What's included in version 2.4 of Dial-IQ 2.0?

Version 2.4 includes repairs to the following defects:

  • Corrected defect causing agents to become stuck in AgentConnected during Single Line call from Shotgun Connect
  • Repaired defect causing recipient of transfer to become stuck in TransferAgentConnecting during Warm Transfer
  • Fixed defect that was causing agent to become stuck in ShotgunContactNotAssigned during Shotgun Call
  • Issued correction to bug that was causing recipient agent of a transfer to become stuck in Initializing during Warm Transfer


If you have questions or concerns regarding this release, please contact Velocify Support at or through your Account Manager.


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