Dial-IQ 2.5 Release Notes

What’s New in the Dial-IQ 2.5 Release?

The following features are now available with the Dial-IQ 2.5 release:

  1. Hang up button now helps reset a user’s dialer when they are stuck on an inbound call
  2. Users can now add tasks as well as appointments from the dialer display
  3. Bugs and defects repaired

How can I utilize the hang up button to reset my dialer?

Now when users get stuck on an inbound or a shotgun phone call, they can click the hang up button on their display to “un-stick” that call.

What bugs and defects are repaired by this release?

  1. When using campaign caller ID for a scheduled call-back, the campaign caller ID will now be applied.
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